Q: Are you factory or trading company?
A: Founded in 1997,located in Wuhan,Leadjet is an integrated industrial and trade enterprise which has 31 branches and offices all over China.We sincerely invite you to visit our enterprise!
Q: I have never operated inkjet printer before, is it easy to operate on?
A: We will provide English Service Manual and you can also view our Youtube about the operating video, there is no problem for you even if you didn’t know it before.
Q: How about the ink consumption?How long can a bottle of ink be used?
A: It’s related to the content you print on and your daily capacity. The DOD ink bottle is 3.8L large tank.
Q: What if the machine is broken ?
A: We will solve your problem by three steps:
1, Please take a video of the problem to us.
2, Our professional after-sales engineer will test on the problem and provide you a solution.
3, It’s avaliable to free-replace spare parts within guarantee period, and we can also provide you related videos of replacement.The freight of spare parts shall be borne by buyer.
Q: what about your service?
A: We offer 7*24 hours online service,please contact us at anytime.
Ink consumption, different printing height can printing different letters:
12.7mm -- 188,026 letters ;
10mm -- 304,284 letters ;
8mm -- 416,112 letters;
5.5mm -- 1,092,657 letters;
3.6 -- 2,055,921 letters;
2.7 -- 4,006,410 letters.
